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stardock1363
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Problem 129

Installing Software

March 26, 2023 4:16:04 AM from Stardock ForumsStardock Forums

I cannot install Deskscapes 11 via ObjectDesktop, nor directly via download. ObjectDesktop aborts with the error message : Deskspapes 11 Problem 129.

Regards

Michael

object desktop
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stardock1363
basj
Join Date 03/2001
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Reply #1 March 26, 2023 5:29:40 AM
from Stardock ForumsStardock Forums

Hello,

Please try to download the installer directly from your account : https://store.stardock.com/myaccount/products

Thank you,

Basj,
Stardock Community Assistant

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stardock1363
stardock1363
Join Date 05/2017
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Reply #2 March 26, 2023 6:37:08 AM
from Stardock ForumsStardock Forums

Hello, it does not work.

Thx,

Michael.

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stardock1363
basj
Join Date 03/2001
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Reply #3 March 26, 2023 6:58:05 AM
from Stardock ForumsStardock Forums

I am sorry, what is that popup error message mean? Translate please.

Thank you,

Basj,
Stardock Community Assistant

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stardock1363
stardock1363
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Reply #4 March 26, 2023 10:42:45 AM
from Stardock ForumsStardock Forums

We are sorry, but the installation failed. Would you like to view our Help FAQ?

Thx,
Micha

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stardock1363
basj
Join Date 03/2001
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Reply #5 March 26, 2023 10:47:25 AM
from Stardock ForumsStardock Forums

May I know more details on your system. Are you on ARM base CPU system?

Thank you,

Basj,
Stardock Community Assistant

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stardock1363
stardock1363
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Reply #6 March 26, 2023 11:38:30 AM
from Stardock ForumsStardock Forums

No, it's an Notebook, Lenovo E15 Gen4 with AMD Ryzen and Windows 10.

thx,
Michael

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stardock1363
basj
Join Date 03/2001
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Reply #7 March 26, 2023 8:31:03 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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TPScroggins
Join Date 03/2022
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Reply #8 March 27, 2023 8:53:48 AM
from Stardock ForumsStardock Forums

Have you changed your internet properties from the default? If so, reset them back to default and give the install another try

Paul Scroggins
Associate Technical Support Analyst

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