My personal recommendation would be to download the Fences 4 free 30 day trial and see if you get into it. If you find yourself liking it, then perhaps a renewal would be worth it.
I believe he mentioned he currently have active subscription. So the OP do not need to do the 30 days trial. He should be able to download Fences 4 directly from his OD account.
As for the OP
Sorry to hear you are having issues with Fences 4. Yes, first try the Fences 4. And report back if you still see the same issue. We will try to help you resolve it.
Stardock Community Assistant.