I am trying to renew my subscription to OD. I got the link for the survey for 25% off, took the survey, and got the code. However, when I put in the code and hit apply nothing happens (i.e. the price doesn't change and no discount is shown). Anyone successfully used the discount code?
Sorry to hear you are having issues.
Could you try again incase Server down issue
or try another browser ?
AzDudeStardock Community Assistant
I've tried on three different systems w/ different OSes (MacOS, Android, and Windows) with no luck. I also just tried it. Seems to be a Stardock issue.
Please submit a ticket for your issue here https://stardock.atlassian.net/servicedesk/customer/portal/4
So turns out its classic bait and switch. I guess no renewal for me.
Try submitting a Ticket here https://stardock.atlassian.net/servicedesk/customer/portal/4
I already did. That is how I figured out it was a bait and switch.
Here is the official reply from Stardock Support:
Sorry to hear you are having trouble.
OD renewals cannot be discounted because they already are discounted.
Cheers, Sean Drohan Stardock Support Manager
I have forwarded your report to the Stardock support team for their review and recommendations.
Please keep an eye on this thread for any updates.
We really do appreciate your feedback, thanks.
I have never seen (nor do I see a discount now) on renewal prices. For the past three years it has always been $19.99. Where is the discount?
Actually I see it almost all the time. From US$49.99 discount to US$29.99
Basj,Stardock Community Assistant
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