The point is not whether you understand that it's a subscription model or not, the point is that plenty of people seem not to. Just read through these forums. Have a look at how often someone posts to say that they didn't realise it was a subscription. It's quite often. And it's a really nasty surprise to find out that something's a subscription only when it runs out.
Some people took this opportunity to opine that they don't think it's unreasonable for Object Desktop and its associated products to be offered as a subscription. That's missing the point and really nothing to do with what I was saying. It's nothing to do with whether that is seen as fair or reasonable by anyone, but that there are a number of people who post to this forum to say they didn't realise that it was a subscription in the first place. That's what I'm suggesting is a problem - not the pricing model itself.
Jafo makes the point that you tend to hear from people who are unhappy more than those who are - after all, if you have nothing to complain about, then why say anything? And that is probably true, to a point; because it also holds that for every person who bothers to complain when they're unhappy, there are many others who don't. Likewise, people who sign up and are active on the forum are likely to be happy users.
All I'm suggesting is that Stardock makes it explicit on the product and purchasing pages that it is a subscription. Like I say, if you get a couple of people saying they didn't know it was a subscription, then they're probably just being daft. But when you get the amount of posts on here from people saying they didn't understand, then I'd suggest it might be a good idea to revise the pages to spell it out. It costs nothing to do and it helps prevent people being disappointed.
Likewise, my other suggestion that the keyboard shortcut to suppress the loading of Windowblinds be made explicit. There doesn't seem to be any documentation for Windowblinds any more, so how is anyone supposed to know? When a Windows update results in a black screen, it's quite a leap to work out that it might be Windowblinds causing it. There are far more likely suspects and the sufferer does have a black screen to contend with, which isn't exactly the best thing for browsing a forum.