yhchen0906

Join Date 09/2016

full refund for object desktop

Order number: 3827560
Date: 9/15/2016 3:15:42 PM

I can't create new account with the email address for my order
(I know how to create a new account, but there are some glitches in your system)

And your respond speed for my tickets is too slow ( #EMS-617-31638 #EMF-651-91301)
Since your technicians are not willing to work with me, I want a full refund for this order.

Not satisfied with your service

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DrJBHL

Join Date 04/2002

+2349

I advise you to contact Support: https://esupport.stardock.com/index.php?/Tickets/Submit to do that. While a support person might chance upon this post, sending a direct email is more certain.

You can include the url of this post in the request. You will get an 'auto reply'. Keep it for the ticket number, and for reference in any future communication. You should get it within 24-48 nhrs at the most. If you don't see it in the email linked to your account, make sure to check your 'spam' folder.

Do not answer it. That will kick you to the end of the support queue. Wait for an email from a support person.

Support works 9-5, M-F Eastern US time zone.

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ZubaZ

Join Date 11/2001

+893

Quoting o0SHUUMI0o,

reply 2

if you cant create an object desktop account you are retarded because you had to create an account to purchase the software. I hope they do give you a refund because my dog is smarter than you.

You do not need to make an account to purchase. You don't need an account to activate.

Your dog may be smarter than some people. Finding who is the trick.

The databases have been acting up and some users are having difficulty creating accounts. Teams are working on resolutions.

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Jafo

Join Date 03/2001

+1291

General reminder.

Anything posted on a Support Forum thread that is NOT support-related will be removed....

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