WindowsFX 5 Beta not showing tabs or text

By on February 11, 2012 12:37:10 PM from Stardock Forums Stardock Forums

tomjohnson42

Join Date 01/2012
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The tabs and some of the text on the configuration menus are invisible.  I have uninstalled and reinstalled and it still happens.  The effects seem to work perfectly if I guess at the controls.

 

I can't figure out how to get screen caps attached to this forum so I will submit a support ticket.

 

 

 

 

 

 

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February 11, 2012 1:21:25 PM from WinCustomize Forums WinCustomize Forums

Make sure that in your ticket you include your graphics card, OS, number of monitors.  Thanks!

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February 11, 2012 1:47:02 PM from WinCustomize Forums WinCustomize Forums

Yes the graphics card is very important.  We had an issue with nvidia optimus drivers but worked around those, but it may be there are some other buggy drivers out there.

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February 11, 2012 4:45:58 PM from Stardock Forums Stardock Forums

How do I updat my ticket?  I just see the ticket ID, my name, etc.

 

But my graphics card is the build in graphics for a HP Touchsmart 5xx series.  Device manager says Mobile Intel (R) 4 Series Express Chipset Family,

Running Win7 SP1.

It is an all in one, touchscreen computer so only one monitor.

 

 

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February 11, 2012 4:58:32 PM from WinCustomize Forums WinCustomize Forums

Onboard gfx, that may be a problem. 

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February 11, 2012 5:10:20 PM from WinCustomize Forums WinCustomize Forums

Quoting tomjohnson42,
How do I updat my ticket?  I just see the ticket ID, my name, etc.
Just email again.  We'll merge it up.

 

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February 12, 2012 10:36:12 AM from Stardock Forums Stardock Forums

The effect seem to work fine.  Its the configuration selections that do not show up.  To me, it would be effects that the onboard graphics would not keep up with.  The static text doesn't take any processing power.

 

And it is only the text on the tabs and the lines with a circle that can be checked that do not appear.

 

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August 5, 2012 3:37:43 PM from WinCustomize Forums WinCustomize Forums

The same is happening to me also

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August 5, 2012 4:03:57 PM from WinCustomize Forums WinCustomize Forums

Quoting ladyj55,
The same is happening to me also

Did it work before or is this a new install?   What OS?  What version of WFX?

If you are running a WB, try switching to another one. If that doesn't do it, you may want to uninstall WFX, run a clean up program like CCleaner and reinstall WFX.

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August 5, 2012 6:33:27 PM from WinCustomize Forums WinCustomize Forums

Quoting ladyj55,
The same is happening to me also

My understanding was this was resolved during the beta process.

When did you install WindowFX?

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